FIELDWORK
Mara Ellis
A clear brief before the visit.
Project coordination
Fictional demo profile.
Approach
Mara brings the task list, access notes and open questions into one conversation. Her coordination role focuses on explaining the next step and keeping agreed decisions easy to find.
Notes from this role.
Planning
A useful repair brief starts with the symptom
Describe what happens, where it happens and when you first noticed it. A door that catches at the bottom tells a provider more than a guessed diagnosis.
3 min
Home care
Keep a record when the job is finished
A short handover can be more useful than a long receipt alone. Record what changed, what remains and which product or material was used.
3 min